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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It offers exhaustive information about all the actions that you can perform on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich variety of instructional video clips describing how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, explore our extensive Frequently Asked Questions section, which covers questions asked by actual individuals and offers real solutions. We constantly update our FAQ database with new questions & answers so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you open will be answered in less than one hour (the average ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66673

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com